Support tickets not even being OPENED
Stephen US Operations Staff member Jun 26, 2017 #2 Have you tried putting in tickets directly in the billing panel? We set your rDNS etc as you had desired, so there should be even less of an issue in emails now.
Have you tried putting in tickets directly in the billing panel? We set your rDNS etc as you had desired, so there should be even less of an issue in emails now.
zardiw Perch Jun 26, 2017 #3 Thank you for the response......but I don't know what the billing panel is..... I've been using this link for support tickets....maybe it's wrong: https://billing.jodohost.com/supporttickets.php
Thank you for the response......but I don't know what the billing panel is..... I've been using this link for support tickets....maybe it's wrong: https://billing.jodohost.com/supporttickets.php