Phone Support

Discussion in 'Suggestions and Feedback' started by dcpaq2, Nov 23, 2005.

  1. dcpaq2

    dcpaq2 Guppy

    A suggestion for Jodo Host from a potential new customer.

    Please fix the telephone lines, the connection is terrible.

    Also can you guys PLEASE get someone to talk to on the phones that I or we can understand what they are saying?

    How about employing someone from the United States to take phone calls too for those of us who have a hard time understanding you guys from India?

    This is a big turn off for me in making a desicion on hosting with your company. Im not sure how many others here feel the same way as I do, but this is how I feel anyway.

    Thank you Jodo Host.

    Doug
  2. Yash

    Yash Bass

    We are introducing a new phone system shortly that should take care of these issues. I suggest you use Live Chat instead for sales/support queries. You'd find that much more convenient then phone support

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