Discussion in 'H-Sphere Reseller Hosting' started by Augustino, Apr 20, 2005.

  1. Augustino

    Augustino Guppy

    DNS Propagation?


    I have a reseller account, Why?, is up and, is down, and have as nameservers

    I dont get access still my ftp,

    I havent been able to use my reseller account in 12 days
  2. Ravi

    Ravi Perch

    Did you opened any ticket about it ?
    If so, mention the ticket no here..

    If not, open it now..
  3. Deepak-JH

    Deepak-JH Oceanic Police

    Your issue is fixed and ticket is replied at the same time. But it still may take some time to work for you.
  4. Augustino

    Augustino Guppy

    Yes, the problem is incorrect nameservers.

    The correct ones are as follows:

    when I follow the instructions,in the Control Panel say me,I should to put these configurations

    this I put in the Control Panel of my domain

    This was an error of jodohost, not my,still may recommend it, think that the staff of jodohost do good work, but in this case was your error

    I never have used, my transference and my space, or had my site up, these are the reasons by which I pay

    I think serious right the period of payment initiates in this day that is when I am going to begin to use the service

  5. ricka0

    ricka0 Perch

    I highly recommend sticking with them. If you don't get your ticket answered in 24 hours pick up the phone.

    I've been with 2 other hosting outfits and find Jodo is far more competent and quicker to respond. (this after hours of homework to find the best hosting company) It's the competency that's most important to me, when you have a problem they give you the right answer and don't say "You need to upgrade to a more expensive account".
    WebGuy gave me a great tip for these type problems

    for example
    gives a report on one of my domains here at Jodo. It has 3 warnings I need to work on.
  6. Augustino

    Augustino Guppy

    I will continue with Jodo, but I am not pleased that they give an incorrect IP, which cause that I wasted my time, but if it changes soon date of payment to day 24, today but in 30 days, will consider a signal of much responsibility because today was when start using my account.

    I think equal
  7. maverick1911

    maverick1911 Perch

    You can also check out, its awesome!!!
  8. maverick1911

    maverick1911 Perch

    I conquer. Jodo has been awesome. There have been some cases of server failures but which hosting company doesn't face that. They are very open w/ their operations (even for server failures, i remember checking the forums every hour and be able to receive updates, pretty competent if you ask me!!!). They also have awesome tech support team. Stephen in specific is very knowledgeable.
  9. ricka0

    ricka0 Perch

    Great Tip!
    Thanks MAV!

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