Somehow my first post disappeared.... I've been trying to get a response to RS #EFW-54126-504 for several days now and have no answer. I was told on the ticket five days ago that a server move from 2003 to 2008 would commence within 12 hours. I was also told the transfer would take 24-48 hours. I was also told I would be given the new shared IP ASAP as the client manages their own DNS and will need it. Three days ago (after it had been 48 hours) I asked for an update and have received no reply. Ten hours ago I asked for another update and have received no reply. What's up?