SMTP Down for mail10 and mail6.myhsphere.biz

[tradenet]

For over 5 hours all outgoing emails to domains outside Jodo have not been recieved by recipients.
2 Tickets have been issued, Ticket # 445474 and Ticket # 270916
So all clients have been sending their business emails and waiting for responses, but till now nothing went through. Worst is problem has been reported a long time ago and still no fix or update on cause or when will problem be resolved. Really sorry to see how quality of service is going down.

 

[Bunchadogs]

These servers appear to STILL be down - clients are complaining this morning that they can not log into any webmail service and SMTP sends fail/time out.

 

[Stephen]

These servers are not down, but there were quite a few accounts being used for spamming that cause queues to be clogged. They most certaintly haven't been down for 24+ hours.

 

[eehost]

Stepehen, I've historically have issues with one customer domain getting half of their e-mails flagged as spam by recepient servers. Is there some kind of setup you could recommend to prevent this from happening?

Thanks!