SMTP Email Issue - Transport Failed

OJM

Perch
I'm trying to send a newsletter to approx. 5000 users, but I'm randomly receiving the following error:

Code:
CDO.Message.1 error '80040213'

The transport failed to connect to the server.

/forum/newsletter/broadcast.asp, line 82

It happens on no particular email address, so I can't work out why it's happening.

The code I'm using is basically the one posted here:

http://support.jodohost.com/showthread.php?t=15372&highlight=smtpserverport

I've tried with port 587 and 25, but this is a script I'm running from the Jodo server, so doubt that's the issue.

Cheers,

Oli
 
It's using the code in the link above.

So the smtp auth part is:

Code:
ObjSendMail.Configuration.Fields.Item ("http://schemas.microsoft.com/cdo/configuration/sendusing") = 2 'Send the message using the network (SMTP over the network).
ObjSendMail.Configuration.Fields.Item ("http://schemas.microsoft.com/cdo/configuration/smtpserver") ="mail.*****"
ObjSendMail.Configuration.Fields.Item ("http://schemas.microsoft.com/cdo/configuration/smtpserverport") = 25
ObjSendMail.Configuration.Fields.Item ("http://schemas.microsoft.com/cdo/configuration/smtpusessl") = False 'Use SSL for the connection (True or False)
ObjSendMail.Configuration.Fields.Item ("http://schemas.microsoft.com/cdo/configuration/smtpconnectiontimeout") = 1440
    
' If your server requires outgoing authentication uncomment the lines bleow and use a valid email address and password.
ObjSendMail.Configuration.Fields.Item ("http://schemas.microsoft.com/cdo/configuration/smtpauthenticate") = 1 'basic (clear-text) authentication
ObjSendMail.Configuration.Fields.Item ("http://schemas.microsoft.com/cdo/configuration/sendusername") ="*****"
ObjSendMail.Configuration.Fields.Item ("http://schemas.microsoft.com/cdo/configuration/sendpassword") ="*****"
 
ok just wanted to verify. can you PM me which mail server, and domain? I don't know of any issue here but want to check something to see how it affects....
 
Running another newsletter at the moment, and getting the same error every so often. I then find out the ID it failed on, and run the script again from there, and it carries on for a while and then fails somewhere else.

Code:
CDO.Message.1 error '80040213'

The transport failed to connect to the server.

/forum/newsletter/broadcast.asp, line 82
 
is this sending in BCC batches? Is there any chance of a wrong address making this happen?
 
It's sending one email at a time, to one email address at a time. Like I say, when it fails, I just start again from where it stopped, and it works ok for a while, then fails at another point.

If it was certain email addresses that it was failing on, it would fail straight away when I set it going again.
 
Hi, I'm going to chime in on this thread because I'm having the same problem, only with a different error.

I'm using a self-coded application that sends a newsletter through the smtp for the same domain as the mail from and I'm getting this error:

Exception: Error in processing. The server response was: qqt failure (#4.3.0)

I had to restart from where it left and everything continued working.

The mails are sent one by one.

Do you have any idea of what could be causing this and if it is at all related with the OP problem?

Thank you very much!
 
Like I say, when it fails, I just start again from where it stopped, and it works ok for a while, then fails at another point.
Don't start it again at this point.
Instead create a ticket with:
1 SMTP in use
2. Username
3. From: email address
4. Time when email was sent (along with timezone)
5. Recipient email address

Exception: Error in processing. The server response was: qqt failure (#4.3.0)

Will need same info, as asked for above.
Also, you may check mailbox quota of recipients hosted here.
 
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