Spam Assassin Problems

[jonyah]

I'm having an issue with email being marked as spam that is coming from addresses that I have on my whitelist. I have one friend who's email is always marked as spam no matter what and his address in on my whitelist. Is there any reason this would happen?

 

[BluJag]

Hi Jonyah - odd snag. Have you tried fiddling with all the settings to see what happens - I think specific settings for a mailbox over ride global default ones, so maybe your global ones are being over ridden by a more severe one specific to the mailbox in question ??

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[jonyah]

I'm hoping individual mailbox settings override the global one because that's where I set the whitelist.