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Emagine said:back ups are taken every 24 - 48 hours, and if you want to restore you need to send the .bak into your ftop space and ask jodohost to restore that back up onto the server. you aren't able ot do so manually yourself.
Emagine said:i know stephen (Windows manager) was looking at giving priveleges to a user once as they needed it, you may want to search the forums, and/or send a email to techsupport
Yes it seems that it is a ticket based system. This wont work for our needs as we canot depend on tech support each time we need to backup or restore. This can easily add hours to a process that should take minutes. I guess the search for hosting continues...Emagine said:i belive you have to request them