Unable to delete email only puts line through with IMAP

Discussion in 'H-Sphere Reseller Hosting' started by ithelpsite, Apr 4, 2012.

  1. ithelpsite

    ithelpsite Guppy

    When I try to delete a email in my imap account, it does not delete the email only puts a line through it does not remove it... how do i purge it
  2. abhishek

    abhishek Administrator Staff Member

    You need to click on the button "purge deleted" to delete such mails.
  3. ithelpsite

    ithelpsite Guppy

    There is no PURGE in outlook or other mail client only the web one this is happening in OUTLOOK not the web version.
  4. Stephen

    Stephen US Operations Staff Member

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