VPS's on VZ 2 are not responding - Parallels Contacted - at their mercy now

Discussion in 'Virtual Private Server' started by SachinK, Aug 2, 2012.

  1. SachinK

    SachinK Perch

    We are checking it and will update soon.
  2. ashwaniyadav

    ashwaniyadav Perch

    We are having raid problem on server and checking it further.
  3. Stephen

    Stephen US Operations Staff Member

    The VPS data is good however the OS RAID1 partitions is acting up now.

    We are working to check and fix why it is not booting now, as the RAID is degraded but should still work.
  4. Stephen

    Stephen US Operations Staff Member

    It looks like windows is going to require a reinstall to work, it simply blue screens on boot now.
  5. Stephen

    Stephen US Operations Staff Member

    We are several hours out on this now.
  6. Stephen

    Stephen US Operations Staff Member

    Bit of a setback as Virtuozzo for Windows does not support moving to Windows 2008 R2 SP1, only the non SP1 version is allowed, and cannot migrate or upgrade to SP1. This is making a bit of a mess and reinstallation required now.

    I really like virutozzo more than every after this :(
  7. Stephen

    Stephen US Operations Staff Member

    The Virutozzo software is not installing fully to work right at this moment, we are working to resolve ASAP. This is incredibly frustrating to experience.
  8. Stephen

    Stephen US Operations Staff Member

    It looks like we will have to open a top priority support ticket for this now as Virutozzo just is not installing properly for us here now.
  9. Stephen

    Stephen US Operations Staff Member

    On track now, we got it before Parallels, but not without lots of headaches, we are about to do some final updates and start the VPSes shortly.
  10. Pratik

    Pratik SkyWalker Staff Member

    After all messing i am now installing templates on the Virtuozzo servers. Trying to get things moving as fast as i can. Will keep you all updated on the progress
  11. Pratik

    Pratik SkyWalker Staff Member

    Currently its downloading Windows updates and we shall do that now...and then reboot the server once more.
  12. Pratik

    Pratik SkyWalker Staff Member

    Windows updates are being done on the Node as of now.
  13. Pratik

    Pratik SkyWalker Staff Member

    Updates Completed and server has now been rebooted. Will not import get one VPS online and check if all is going well, then follow with others.
  14. Pratik

    Pratik SkyWalker Staff Member

    I have the first container successfully up and running on the Node now. Others to follow soon, We are really sorry for the trouble caused to our esteemed clients because of this. I will keep updating the post till all containers are up and running.
  15. Stephen

    Stephen US Operations Staff Member

    There are several VE's up and running right now, but more are being copied and worked on as well. We are working to preserve a copy of the data and start from a copy if there is any issue in starting them it can be resolved.
  16. Pratik

    Pratik SkyWalker Staff Member

    We have hit a snag with few of the VPS's it seems there were windows updates done on them that it thinks 'dont match', and hence are not starting, we have asked parallels to look into the issue and they will update us on it as to why those containers are not starting.

    It is possibly that there were some patches installed on the node that are replaced by new versions and not available now, making this issue.
  17. Stephen

    Stephen US Operations Staff Member

    Parallels is in working on some of the machines not booting, and has rebooted the node as part of that, and machines launching now. there are still a couple left to repair as well, and being worked on.
  18. Stephen

    Stephen US Operations Staff Member

    ALL are up now! The last two were tricky little beasts but up and running! Thank you all for your patience and cooperation in this mess.

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