Please tell me what is the point of LiveChat. I created a live chat this morning, and it said "Please Wait..." for 45 minuets, and no one ever came to the chat window.
I got pissed off and cancelled the chat.
This is not the first time this has happened, and 99 times out of 100 if someone does answer, they just tell me to create a ticket anyway....
So why not just get rid of the LiveChat and advertising that it is actually useful to customers. I will get a reply to my email before anyone even answered the LiveChat window......
I got pissed off and cancelled the chat.
This is not the first time this has happened, and 99 times out of 100 if someone does answer, they just tell me to create a ticket anyway....
So why not just get rid of the LiveChat and advertising that it is actually useful to customers. I will get a reply to my email before anyone even answered the LiveChat window......