Will changing Service Domain Host affect my Clients?

Discussion in 'H-Sphere Reseller Hosting' started by liming, Aug 5, 2012.

  1. liming

    liming Perch

    My service domain is currently hosted with GoDaddy and I'm thinking of changing to another host and I want to check if my clients will have to do anything on their end?

    After the transfer, the only main thing I can think of is to go to my new domain host and set the DNS settings to point to Jodohost right (e.g. set up DNS1-4 and point to the appropriate Jodohost DNS Server IPs)?

    Do I need to tell my clients to change anything?

    For example, if my clients' domains point to dns3.my-service-domain.com and dns4.my-service-domain.com will they need to change anything on their end? Or will everything work as long as I point my service domain to the appropriate Jodohost IPs?

    Thanks for any advice!
  2. Stephen

    Stephen US Operations Staff Member

    Your service domain name will change with this, or just change registrars? If just changing registrars, it will be fine, but IF you are changing the service domain name it will NOT be fine, your clients using your ns1-4.yourservicedomain.com will go down in the case of changing service domains.
  3. liming

    liming Perch

    Just changing registrars.

    The service domain will remain the same :) Thanks Stephen!

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