Win21 Scheduled Migration
Starting Time: 10PM EDT(GMT-4)
Date: Friday, January 29
Reason: Upgrade hardware and preventative migration due to past RAID problems
We will begin migrating win21 to a new hardware (Win33) platform on Friday January 29th at 10PM. We will utilize Hsphere user migration tools to migrate all users individually, we will continue processing the moves until completed, this will likely be Monday morning early, but could vary. We will move SSL certificate settings before they go live on the new server.
Windows 2003 SP2
Intel Dual 2.8Ghz
4GB RAM
500GB RAID1 HD Array
If you see any issue or downtime in your website, please send us ticket immediately and mention win21 on subject. Our support team will handle these tickets on priority.
While the move is in progress the sites will work on both servers, and after 24 hours all DNS should be pointing to the new server, with all sites and services up on the new server.
We will make all efforts to export any SSL Certificates that you may have installed, but they may require a manual re-installation if the export does not succeed.
We look forward to providing you with excellent service during this migration and if you have any questions feel free to ask via ticket.
IMPORTANT : How to check if my account is on win21
1. Open Hsphere Control Panel.
2. Go to "FTP User/Account -> FTP User"
3. check here Server Name.
If still have any query then please contact us via ticket.
Note also:
1. Control panel will not allow certain actions during this process.
2. This is a webserver only move. There will be no change in mail or DB services.
3. The new FTP hostname will be win33.m****here.biz. For resellers it will be win33.<your-service-domain.tld>.
Starting Time: 10PM EDT(GMT-4)
Date: Friday, January 29
Reason: Upgrade hardware and preventative migration due to past RAID problems
We will begin migrating win21 to a new hardware (Win33) platform on Friday January 29th at 10PM. We will utilize Hsphere user migration tools to migrate all users individually, we will continue processing the moves until completed, this will likely be Monday morning early, but could vary. We will move SSL certificate settings before they go live on the new server.
Windows 2003 SP2
Intel Dual 2.8Ghz
4GB RAM
500GB RAID1 HD Array
If you see any issue or downtime in your website, please send us ticket immediately and mention win21 on subject. Our support team will handle these tickets on priority.
While the move is in progress the sites will work on both servers, and after 24 hours all DNS should be pointing to the new server, with all sites and services up on the new server.
We will make all efforts to export any SSL Certificates that you may have installed, but they may require a manual re-installation if the export does not succeed.
We look forward to providing you with excellent service during this migration and if you have any questions feel free to ask via ticket.
IMPORTANT : How to check if my account is on win21
1. Open Hsphere Control Panel.
2. Go to "FTP User/Account -> FTP User"
3. check here Server Name.
If still have any query then please contact us via ticket.
Note also:
1. Control panel will not allow certain actions during this process.
2. This is a webserver only move. There will be no change in mail or DB services.
3. The new FTP hostname will be win33.m****here.biz. For resellers it will be win33.<your-service-domain.tld>.