The VPSes were up a few minutes after Akshay's last post, however due to these issues we are evaluating a migration of the VPSes to other hardware nodes. We will be workign with SWSoft at 11PM EST tonight on this matter and if the problem is continuing to happen we will start migration of the VPSes to other nodes at this time.
the problem is that whenever anyone issues a reboot of their VPS, it is rebooting the entire node, this is NOT the proper procedure and it is very rare, we have never seen such a problem before.