WinVPS11 urgent reboot 12:00AM Saturday Sept 22

Discussion in 'Virtual Private Server' started by Stephen, Sep 21, 2007.

  1. Stephen

    Stephen US Operations Staff Member

    A client has locked up their VPS by rebooting when out of memory. The only resolution for such a condition is a reboot of the hardware node.
    This reboot will cause about a 8-10 minute scheduled maintenance time.

    Please help us prevent such situations by reading the following notice that is on our forums and included in the welcome email:
    http://support.jodohost.com/showthread.php?t=7865

    If your VPS is low on RAM do NOT reboot the VPS, come to us and ask for assistance or close/restart an application, rebooting will not help anyone and will cause need for a node reboot.
  2. Stephen

    Stephen US Operations Staff Member

    a Mail has been sent to all clients on WinVPS11 as notice fo this restart
  3. Stephen

    Stephen US Operations Staff Member

    this will be happening in about 15 minutes.
  4. Stephen

    Stephen US Operations Staff Member

    Reboot starting now.
  5. Stephen

    Stephen US Operations Staff Member

    the server is back up and VPSes are starting.
  6. Stephen

    Stephen US Operations Staff Member

    All VPSes are now launched, it looks like two are start starting processes they will be done within the next 2 minutes or less.
  7. Stephen

    Stephen US Operations Staff Member

    All processes were launched about 1 minute after the last post. maintenance complete.

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