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  1. Y

    More warning for long maintenance please!

    I understand this was a short notice antic. But really, both servers are facing issues that could cause them to be down for longer if we do not correct them. This is urgent maintenance, where we are trying to give some sort of notice (48 hours) before performing
  2. Y

    HelpDesk DOWN - resolved

    Our Cerberus HelpDesk system is unable to receive tickets at the moment. Cerberus has a licensing key system that forces Cerberus to shut-down once they key has expired. The Cerberus team was suppose to have issued us a new key before the expiration, but they haven't done so for the 3rd time in...
  3. Y

    Live Chat Support - New Requirements

    Dear Customers, Live Chat has been a means of support we at JodoHost have been providing for well over 2 years now. We've had great success with it, and a lot of positive feedback. But as our customer base continues to grow rapidly, support requests via Live Chat have grown exponentially. We...
  4. Y

    Scheduled Network Outage - Friday Night/Sat Morning

    Re: Scheduled Network Outage - Sat Night/Sun Morning Correction. It will take place on Friday Night/Saturday Morning, as indicated in the timings
  5. Y

    Cluster 2

    Yes. Cluster2 will in part help us also prepare cluster1 for the eventual upgrade to 3.0 The move to create a new cluster is primarily to ease the burden on cluster1, which has grown pretty big and is putting alot of stress on the CP. If it gets too big, existing resellers could suffer from...
  6. Y

    Scheduled Network Outage - Friday Night/Sat Morning

    DATE: 05/19/2007 START TIME: 00:00 AM EST ESTIMATED END TIME: 01:00 AM EST SERVICES/EQUIPMENT: Core Routers TYPE OF WORK: Memory replacement + IOS Update PURPOSE OF WORK: Repair IMPACT OF WORK: Approx 10 mins loss of connectivity during the window Our upstream...
  7. Y

    Requirements to post...

    hmm, I'm sure there are some vBulletin add-ons for antispam. Will check :) But as stephen rightly pointed out, they will spam in any open section.
  8. Y

    Hsphere 2.5 When?

    We were never planning on 2.5, we are working on 3.0. Its on the cards. we will 100% upgrade. I can't say exactly when, but are planning it.. and we are testing and infact we plan to do rigorous testing in the near future. Atm, clients are looking at 10 to 20 hrs of downtime per server, plus...
  9. Y

    How many VPS?

    If you know for sure, then you know better :) If you do signup for two VPS accounts with us, we'll definately assist you in trying to get it set up and working
  10. Y

    How many VPS?

    So the client is used as a sort of a proxy that other clients will use, to connect to the server via it? I'm pretty sure you can deploy both the server and the client on the same account. If that doesn't work, you can open up a second account and I'm sure we can get them to work as if they...
  11. Y

    How many VPS?

    Two WinVPS accounts would be in the same network/workgroup automatically. The client and server software can run on the same VPS account as well. I'm a little unclear on what exactly you are trying to achieve. Wouldn't the client software be connecting to the server software from.. client...
  12. Y

    Is it SUPPORT !!!! Is IT realeble SERVICE !!

    Also, we never ban any IP address from our servers unless they take part in malicious activity
  13. Y

    Is it SUPPORT !!!! Is IT realeble SERVICE !!

    ealireza, we are a business. As long as you are a paying customer, we are glad to serve anyone from any country and we have no political affiliation. But, we operate under both US and Indian export laws. The US bans export/trade with certain countries and we must comply. As a US company, we...
  14. Y

    Website down again - sigh

    BalearicJobs, we proactively monitor all VPS servers and fix server-wide issues very fast. We have a number of sensors to monitor issues. But sometimes, IIS can act in unpredictable manners due to coding issues, low ram (on your account) or other issues. We can't proactively monitor your vps...
  15. Y

    New features

    Cluster2 will be running hsphere 3.0. I don't have an exact time-frame but I can say is that we are pursuing it with top-priority. Existing customers will be upgrading to hsphere 3.0 sometime down the road. We are taking steps to prepare our large cluster for an eventual upgrade.. but given...
  16. Y

    Exchange Hosting

    I do not want to comment on a time frame, but its currently being worked on.
  17. Y

    DSpam - when and how

    Just ask support to remove dspam and they will do so for you. Overall, the results have been very positive so far. We use exactly the same system for jodohost, i get very little false positives and my mailbox is very clean
  18. Y

    Snow in west central Texas, day before Easter!

    it was snowing here in atlanta too around 12am last night
  19. Y

    Server Move - NAP to MiaX

    attached (taken by stephen)
  20. Y

    Saturday 2am Moves - WinVPS1, Mail6, Unix2, Win19 - Cancelled

    Re: Saturday 2am Moves - WinVPS, Mail6, Unix2, Win19 This move has been rescheduled for Monday, 11PM.
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