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Thank you Abhishek..but we are again back to same problems servers are not monitored and level2 support is not available to resolve urgent problems. I hope you agree with me that waiting 4 hours for looking into a problem affecting a mail server with hundreds of domains is a very long time...

I am receiving now emails sent exactly 4 hours ago through Mail11

Problem is on mail11.m****here.biz, problem when sending mail, it goes through but does not reach other side. Problem has been going on for hours unnoticed. I wrote ticket GPW-74927-485 I went to chat and they said to wait a few hours until level2 support comes to look in problem. I am very...

Dear Tanmaya I did not try to call this time because I am located in Egypt and to call on international line to 1 800 I was on hold over 8 min before i disconnected. Maybe there can be a special # for resellers calling internationally so cost is not high. Thank You for Great Support you...

To Jodo Host Team There should be a way to address urgent issues. First we issue a ticket on help desk, then after a few hours when there is no reply, we go to Live chat and ask them to look into tickets. Many times we find Live chat down or there is no operator, and no one has looked into...

Thanks Stefen for reply. I tried again today and non of the links above are working. The only working link is: Graphs http://jodopulse.com:8090/prtg.htm and at bottom of page it says a major upgrade is available. I realize this is an important tool as I have clients on different mail servers...

When accessing http://www.jodopulse.com/ I find following links not working: Windows Web Servers: http://jodopulse.com:8080/pubgrp?uid...E-A5BAEB0EED3F MSSQL Servers: http://jodopulse.com:8080/pubgrp?uid...A-48ADD6BAC62E Mail Servers...

Thank You

I went to help page http://www.jodohost.com/help.asp Under Step by Step guide: Clicked on Guide to Domain Control Panel but it redirects to: http://www.domainsgofast.com/ At bottom of page I also clicked on Guide to "Domain Control Panel" at bottom of page and it took me to a non...

I need help on same problem, mail relay does not create a backup, so how can I create a backup of a mail server?

I would like to be fair in my comments...I have been answered promptly on chat, all websites were restored in less than an hour, and when I offered to pay for service, i was told that it is free and I do not need to pay. Anyone who has clients knows the nightmare of uploading 52 sites...

Thank you as always for professional service and advice. I realise that this operation takes time and effort, this is why I offered to pay a fee for it. If it can be done, please give me a quotation, if not, then please advise me what mailboxes were restored, so I tell rest of clients that I...

I would appreciate getting a clear answer from a staff member...why recovery of my users mailboxes not possible. I already sent list on ticket DZF-36454-211 Thanks

I understand now the hard way. What I do not understand is why Jodo Host is saying "They Cannot Recover Mailboxes" As you say, it is very easy to happen, and for sure they have backup, so why they are saying no, either they do not have backup at all or it will take them several working hours...

Thanks for fast reply Steven I am sure it is a long process and as I said could be for a fee. Better than loosing content of 200 Mailboxes of clients and trying to call them to give them new passwords. I do not want to say that I am definetly sure that I did not delete my main account by...

Can anyone tell me why I am left 40 minutes on chat with no operator...while I was with one

Thanks Hafa for reply, Verign is my client request, so I am looking if there are ressellers with good rates.

I would like to purchase a Verisign SSL Certificate. Is there any reseller that can give prices lower than Verign site? Thanks

Ticket [RS #DYZ-82134-950]: AWStats Problem This site is for the maritime company that had one of their Ferries sink in the Red Sea yesterday morning, over one thousand people died, it is all over the news. There were many people checking the site yesterday for contact information, and the...

I am definitly interested, this service is requested by several of my clients. I would appreciate it if someone can supply me with such an option or a bulk reseller gateway.