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THere doesn't appear to be a problem with win5 using localhost. I am continuing to receive e-mail from my site, as a usually do. However, I have not received e-mail from the forum for months now. I regard this as normal now, even if I know it's broken. I don't expect it to be fixed. I...

"localhost" refers to the server on which the script is running.

No, if you're using jmail, use "localhost" as the mail server.

Yup, that was the problem. Leaving the log files on the server for an extra day allowed AWStats to process them properly (in case anyone else cares...).

OK, I think I found out what is going on. I usually delete my log files each day. What seems to be happening is that AWStats is now processing the log files later than it was previously. So instead of getting the full log files, it's getting very small ones since I delete them before AWStats...

Has anoyone noticed that the stats reported by AWStats is no longer accurate as of early this week? I usually see daily traffic in the 200-300M range, and as of Sunday or Monday (there-abouts) the traffic dropped to 10M/day. I know this is not the case so I stopped AWStats, deleted the...

It's an hour behind. Sadly it has become something we have grown to accept rather than continue to complain about.

I have complained on numerous occasions in the past that JH staff have done a poor job of communicating to their customers, whether they be direct or resellers. I have exchanged private messages with Yash on this issue in the past. It is obvious to me, and should be obvious to everyone else...

Is it an ASP script timeout? If so, you can increase the timeout threshold to something that exceeds the typical time required to complete the insert. Another option is to break the insert into one INSERT and one or more UPDATE statements. I do something similar when I insert an image into a...

Yash, I did get one e-mail regarding the upgrade in general,. but nothing specific to the reinstall on win5. Is the problem with e-mail notification of tickets through HSphere fixed now? I did get notification of a reply to my ticket that I submitted this morning, so it looks like it is...

I guess I was just 1 minute too fast with the ticket huh? Need to keep them on their toes :-)

Any I still didn't get any ticket confirmation via e-mail to my hotmail account. Should I put a ticket in for this, or will anyone know about it?

Anyone notice that win5 sites are not coming up just now (7:35 AM EDT). Ticket #31785 submitted, no response in live chat.

That file on my site grows to about 500 - 600M within the month. At the end of the month, I stop AWStats through the CP, delete the entire directory through the File Manager, then enable AWStats again. I don't need stats on-going, just to see what the latest traffic is like.

I have changed the rest of my site to use the local mail server. You need to let me know when this is fixed so I can change my site back, unless I can leave it using the local mail server for a long-term solution.

But I am still getting the error "The message was undeliverable. All servers failed to receive the message" when jmail is trying to send e-mail.

What is the status of this problem. It has been almost 8 hours since I submitted my ticket and still no resolution.

Anyone else having problems sending e-mail with jmail? Ticket #31305 submitted. Also, still not getting e-mail confirmation of my tickets (in case JH cares).

Has anyone had their tickets deleted? I logged a ticket yesterday for a jmail problem and now it's gone. The thread I posted here referring to the ticket is also gone. I have sent an e-mail to Yash asking for an explanation. Anyone else have this happen to them?

"Today" is over on both your side and my side of the world. Any progress?