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I do seem to be getting e-mail messages now.

I tried Live Chat and no one was available.

Is anyone getting e-mail notification from the ticket system? I'm not and wondering if it's just me. I am using a hotmial account for notification and I have verified that my contact details specifies my e-mail address correctly.

Don't hold your breath. It's been many months since the problem was original raised with JH.

Yah, are you getting country details, or is everying lumped into "Unknown"?

All my domains hosted with two different web hosts are all listed at BLARSBL, and I know I'm not sending spam. I would question their credibility.

It's the line when you create the ASPMail object. It might be because the component might not be installed. Submit a ticket saying you can't create the ASPMail object.

Actually, I had an instance a while back, here at JH, where one my images in my DB was corrupt (for still unknown reasons) and when ASPImage tried to load it it causes server CPU problems. So I would suggest, given today's complex technology and un-ending interdependencies and lack of good code...

I guess I should give up hope on this should I?

The wording of your policy impies that no other means of contact will be attempted. It makes no mention of an e-mail. Your wording of "as well" above suggests that you still intend to do something other than call. You need to clarify this. Your post makes no mention of a time frame. It...

Am I to understand that according to the New Abuse Policy, JH will make one single attempt via a phone call to reach me in the event that they feel my account is abusing the servers/resources/etc. and if I don't answer, JH will disable my account? This is unreasonable! I am not sitting by my...