Search results

Nevermind, I added the extension .pl as a new CGI Alias

Hello, Instead of viewing any statistics, when I access this page: http://mydomain.org/AWStats/cgi-bin/awstats.pl?config=mydomain.org I am getting the Perl source code of AWStats which I don't want to want. Please fix

Thanks I could create the alias One more thing. I created also a "mail alias". However I cannot create any email address using the newly created domain alias. I know it's possible to do with CPanel , but I don't know if H-SPHERE has the same capability Please let me know

It is enabled in the plan of the customer (6 free) But I don't know how to create the alias. I don't see the option in H-SPHERE

Thanks for your answer, but I am talking about the hosting account of a **customer** not for a reseller account

Hi I am trying to create an alias for an account that has 6 free I cannot see the link in step 3: "Click the Add icon in the Domain Aliases field at the bottom of the page. " How can I create an alias?

I was not questioning whether it was fair or not. I am only pointing it out that it's misleading. Since you are going to put a note, that will solve the problem. Period.

Ok thanks. That's very good. Not a concern for me, I don't deal with them. This is a good opportunity to let them know that you prefer to be honest. If they are dishonest that's **their** problem. Thanks

Stephen Then the best thing you can do is to advertise only 14 free accounts or at least clarify that one of the 15 is the administrative account. It's ok for me if PSoft is dishonest because I don't treat with them, but that does not mean you have to follow them in their bad habits.

Then I am not understanding this correctly. A reseller has the option of creating a "Service Account Plan" in order "host any website in your reseller account" What happens if I create such Service Account Plan now? Am I going to have then: 1 Administrative account + 16 user accounts +...

Hello Billing told me they are charging me because I create "two more" accounts than my freely allowed 15 However, I have only created **one** additional account not two. I have not created the administrative account but it seems that you are considering it towards my limit of 15 account...

Hi, I have seen that it is possible to compress and then download a complete site using File Manager However I don't know how to do the reverse. That is, if I upload a zip file how can I uncompress it in the server using File Manager? Maybe using a different way? Thanks

Hello I received 10% of credit due to the mail server crash However this has not been applied to my account. Could you please update this so I can pay my monthly fee? Thanks in advance

Hello Could you please update this thread once it is done? Thanks

Hi Several days have passed and nobody answered this. Where is the support team?

Hi The current limit of attachments in Horde is 2 Mb. Can you this raise it to 4 Mb? Thanks

Hello one more detail. The name servers of both resellers accounts are different. How do you handle that? Thanks in advance

Hello, No problem for getting the information from both resellers. But obviously, receiving the information from a customer is going to break any reseller privacy On the other hand, please confirm that the customer is not going to be moved from one server to another or going to suffer any...

Hello, Is it possible to transfer one user account from one reseller account to other? I mean, there is one customer that I don't have time to support, but a friend of mine who also has a reseller account with you can. However I don't want the customer to be moved from one server to...

I have registered a lot of domains with several registrars and this is the first I pay with many days of anticipation and even forward the email about the order confirmation and despite of that, the order is ignored Thanks for the advice anyway