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Yikes! Are there any other options? The EMS tool is simply not usable. Can a dedicated DB server, or even a VPS running SQL 2005 Express be used as a substitute? I do almost all the development for my hosting clients, so I don't really care if I can't use the DB setup in Hsphere. So...

Hi I already have a couple Windows VPSs, but need some more. I'll need to install MS SQL 2005 Express on them - which I've already done on one of them. But when we did we ran into some memory issues as I recall. Which Windows VPS plan is recommended as the minimum in order to run MS SQL...

I'm still confused.... Is there a way to use MS SQL Server Mgmt Studio Express or not? I know the view is disabled... but can we still use it for creating tables, queries and so forth? I personally can't stand the EMS tool. If it is impossible to use the MS tool, is it possible to get a...

Thanks! On one computer FireFox spits out the following rather than trying to download the file: That link to zend goes nowhere.... but would that indicate a corruption in the file itself, or a corruption in the zend install? We have re-uploaded the file several times, even trying it in...

A client is hosting their own server and we are trying to install the SunShop shopping cart (turnkeywebtools.com). We've installed this cart at Jodo in the past with no issues. But on this client's server we're having an odd problem. During the install process, it goes to a page called...

Ok, I just picked one of the domains and used that - seemed to work. Hopefully that will help with their spam. Thanks!!

Hi Stephen Thanks! I found that part, but this is where it won't let me select any of the tabs. For example, when I try to click on the "Security" tab, I get this: There are two domains on this VPS right now, with more coming. Some use SMTP off the VPS, others have their own...

Can anyone describe exactly how to enable rDNS and/or DNS blocklists on MailEnable? I can find the subject in the help topics for MailEnable - but the help topics simply describe what they are, not how to set them (as in, where they are and what you click). I did find where you can right...

Thanks Stephen I'll let the client know. They manage their DNS through their registrar, not here at Jodo, so they need to fix it themselves.

I have a client who manages their own DNS. When I check dnsstuff for their A record, I find two A records for their domain, both leading to different IP addresses. Is this proper to have to different IP addresses on two A records? Their site loads incredibly slow sometimes, and I wonder...

My client is going to give http://www.faxaway.com/ a try. Given they don't have a single fax number, this seems to be a great way to send dynamic faxes to dynamic fax numbers.

Anybody know of a good, reliable service that would provide faxing from the web? By that I do not mean a site where you can upload your files to them and they fax them. I mean where I can dynamically create content to include in a fax an then a form on the site itself is what sends the content...

Just did it - turned it off and back on again. Hopefully it won't grow like that again. :)

... a little update.... I asked the client if he'd changed his pass and he had. I can now log into their awstats, but it just returns an error that the page cannot be displayed. Should I submit a new ticket for this?

But this site only has had 37 visits in June, and only 40 in July (according to webalizer). Total KB transfer is only in the 600,000 range per month. Also, I just noticed I can't log into awstats for them - the account's user/pass won't let me in. Could something be corrupt with their install...

I have a client's account where the awtstats log file has grown to over 110 MB. I seem to recall this happening, though rarely, for other accounts of mine in the past (maybe one or two). I had thought I had been able to just delete these, and still have awstats function just fine, but couldn't...

Hi Stephen I am not one to post negative comments here, but I have no idea what else to do. Please, could you personally look into ticket IQZ-71274-604. I am beyond livid at how this is being handled. If there is a way to lodge a formal complaint, I would like to know what it is...

Thanks Stephen! Hope to hear from you soon.

Hi Stephen... I didn't hear back from you so I assumed the email address was [email protected] and sent an email last Friday. That email didn't bounce but I haven't heard a response yet either. I must say I am a bit surprised it is so difficult and is taking so long to get answers to...

Thanks Stephen! Would that be helpline @ jodo?