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Hey, I just checked it a minute ago and it says issued to cp.intern*****ls.com which is not our domain and issued by HSphere. Last Edited by Stephen: reason - privacy of domain

Stephen, I checked it again and it shows issued by HSphere and issued to another cp.domain.com than ours. So apparently there is some corruption on the JH server.

We tried that as well and it did not work. Says it needs a file crt extension.

To Whom It May Concern: I understand Jodohost has grown alot since last year, but as anyone I do not want the run around. I need a solution to my problem. I have been trying to get a renewed SSL certificate installed for two days. Each time there is an excuse. You need to get the other...

So what about when I run a DNS Report on this customer and get the following: NS records at parent servers Your NS records at the parent servers are: ns4.xxx. [204.10.xxx.xxx (NO GLUE)] [US] ns3.xxx. [204.14.xxx.xxx (NO GLUE)] [US] ns.xxx. [204.14.xxx.xxx (NO GLUE)] [US] [These were...

I am going to lose a customer if you guys do not address my aforementioned ticket. It is taking up to 2 days for his emails to processed. I have received numerous [email protected]****here.biz Anybody working at Jodohost anymore??????

Exactly.

Can you copy your files to an new account?

Hello, Is there a way to change the control panel's user name on the administrative account?

So why not remove the link from the default page?

To Whom It May Concern: When we have a customer signup and the default page is created if you click on the Go To Scripts link it says page cannot be found. This is for a windows type account. Any ideas? Thank you in advance.

On another note... Just did a search in this forum for Win1 ... Win8 Win5 has the most threads (300+) followed closely by Win6 (200+) Any ideas why?

Yash, I found the SSL certificate and attached it to the original ticket at 11:27am. Still no response...

Yash, I attached the required files to my original ticket today. I never received an email that said your firm had lost all SSL certificates on the Win6 server. When did this corruption actually occur? Thank you in advance.

To Whom It May Concern: I sent a ticket (EHK-26249-585) in yesterday at 3:47pm and am still waiting for a solution. By the way, it was 5 hours before it was even assigned to anyone. On our website if I try to logon onto the secure section our SSL certificate it has been overwritten by someone...

To Whom It May Concern: The same day I get an email from JodoHost to pay my monthly bill, I log onto Paypal and request the money be transferred. Then I receive past due emails for days afterwards. Why is this? Do you not get a notification that money has been sent? Or are you just ignoring...

To Whom It May Concern: We had a client signup and they sent us a money order. We credited it to their account. The CP keeps sending them an email that they need to fill out the billing profile or their account will be suspended. We only had paypal setup. How do we fix this? Thank you...

Hi! Now PSoft's control panel is up to 2.4.2 patch 2? Since our control panel is now 3 months behind PSoft any idea when we will catch up? Thank you in advance.

Hi! Now that PSoft has released an update that is no longer a beta and the fact that it updates the antivirus and antispam programs used, what about updating our control panels now? Thank you in advance.

Hi! Has anyone read that PSoft was sold to Comodo? http://www.comodogroup.com/news/press_releases/24_01_05.html?currency=USD&region=North%20America&country=US I, for one, think this will be a good match. We have always received great support from Comodo.