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Just so you know for the future, it doens't affect any of your database or your files. I have been able to disable it and it didn't delete anything of mine. I think it just deletes the application files...which are not stored in my domain so I have no idea where it is or what it does...

I haven't made enough sla credit yet for a sweater ;)

I agree but it is not like a website where we can just type in an address and know that the server is working. I did send an email from my hotmail address and it did come in (with a little delay). This of course doesn't mean everyone's emails are coming in. I will test from gmail and yahoo.

Is this part of the problem? None of my daily newsletters has come in today which is a good indicator that email is not working for me. Also I am not getting email replies from the forum.

LOL

Yash, you are not reading his post(s) properly. He specifically states that if one thing were the case then it would imply "screwing around" on the server. This is what is called a conditional statement which is NOT an actual accusation. Those 2 things are completely different. Why is...

What has this got to do with support? Where are the moderators?

I'm assuming you are looking to improve your search engine ranking? There are a ton of ways to do this (although it seems to change almost on a monthly basis). You mentioned the links issue. Definitely put a link on a forum that is being googled (like JH)...that REALLY helps. Also I read...

That is why I support Canadian retailers like The Bay and Zellers and FutureShop :) Although they are being taken over or already have been taken over by American companies...Oh well, so much for that fight :(

So because you disagree with me, I am over-reacting, wrong or both? How about the fact that maybe we have different perspectives on things? Oh wait, you state this in the next paragraph... here it is, maybe there are 2 different perspectives, interpretations or expectations. Hmmm...so I...

I didn't yell at anyone. I asked a simple question at which time Yash and Stephen corrected their information (but not before they were asked about it). I think now you need to get YOUR story straight. Yes and your point is?? What I am bringing up is my confusion over why a member of JH...

Yes and Stephen is a member of the JH staff (unless he no longer is). So when Yash CORRECTS Stephen (member of JH team) you don't think that there are 2 stories coming from JH??? How can you not see that? It is basic logic. Yash CORRECTED what Stephen said. I also never said...

You find getting a straight answer first time around rediculous? Of course now that the truth came out (thanks to Yash) it is easy to say that any further dialog is pointless. How did we understand this? By asking the questions and then I see 2 stories...I don't like that so I "whine" as it...

Since when is asking for clarification whining?

Did I ask that?? No. We just asked what "config problem" was. First it was ignored as irrelevant (by the ambiguos answer), then Stephen speculates on the problem causing more problems and then you state that you didn't know what caused it. That is 2 different stories. Sorry if you can't...

OK so why not say that you didn't know in the first place? There is no need to answer that. I have already made and proved my point that I was trying to do in many other threads without any luck because some people obviously don't understand why I say certain things (**cough** happy day thread...

Thank you Stephen, I am sure we can all understand that explanation since we all at one point or another have been hit by Hsphere setup issues before which is an understandable thing given that it is software after all. I certainly don't blame JH for this but I certainly was wondering what...

Wouldn't it have been better to just explain the issue rather than have us guess or propose our own ideas? Of course that would be too easy

Just because an issue only affects one customer doesn't make it any less important to other customers.