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Hi Stephen, I raised a ticket last night and this has now been resolved - they needed to re-bind the IP on the CP and it kicked back in?? Thanks

Hi, Since your outage on the CP the other day our CP no longer works, it only works if we restore to the default xxxx.res.gohsphere.com. Our cp hostname resolves to 173.0.137.47 but just doesn't work. Nothing has changed our end, the only thing I can relate it to is the outage on Friday...

Please check ticket #BTY-65772-939 and have a word with your support people. Providing links to JH forums in Anon support tickets is not appreciated. X(

Hi, Is mail9 blacklisted? Getting: Technical details of temporary failure: The recipient server did not accept our requests to connect. Learn more at http://mail.google.com/support/bin/answer.py?answer=7720 [mail9.domain.com (1): Connection refused] On outgoing emails, messages...

What's the situation with this problem? A customer of ours logged a call, 9 hours later there was nothing in the Cerberus. Is an external SPAM filter a good idea with a ticket system? It could easily pick up on real emails as SPAM (for example someone logging a call reporting problematic...

Seems to be very slow - or is it just my customers site? Thanks Greg

:rolleyes:

This is correct. The same as LTSB. It's a security measure. You are actually dialling directly into the Barclays secure network - not coming over the internet.

I'm on the hunt for someone who is fluent in English and Danish to help with a 'lost in translation' scenario. Short story - Bought some world cup tickets from someone who speaks Danish and need someone to give him a call for me.. Naturally I will cover expenses. Can anyone help...

It was in the network outages forum. Guess it's been removed to prevent confusion.

8o Sorry - just realised that I posted this in the wrong forum. Feel free to move it to Customer Only forums (which is where I planned to post it)

That's fair enough. I think my problem with this was that we weren't around when this change was announced. Had we got back and found everything down, none of our customers could have contacted us, nor logged a support call through the Anon helpdesk. Anyhow.. Moan over :D

Stephen, Thanks for the update - I gather this change was being carried out by your host? Do you not have an agreement in place with them regarding notice of change? Can Jodo think of putting a notice period in place for your customers with caveats for Emergency changes and changes out...

According to the time of the posting, this change will have been carried out already - and only 6 people viewed the announcement! An email should also be a minimum.

RE: Switch Change I don't believe (I hope) that I'm going to be alone on this little moan, but the ammount of notice given for changes I don't believe is enough. 30 minutes notice to tell us about a major network change you are making that, OK, 'should' only be a 60 second outage, but...

I get stacks of these every day - i've just set up a rule to delete them now but it would be nice to know the source/cause of them.

Just came across the following post on another forum I am a member of. Not sure of the total accuray, but someone did reply that they had contacted GoDaddy to confirm.

Wow - That's a little worrying

How come the 100 email limit hasn't kciked in? Does this not include sendmail (etc) scripts?

Can someone tell me what version of MDAC is running on win13?