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I'm having problems sending email from the webmail interface with the error: reason: 553 sorry, your envelope sender is in my badmailfrom list. When sending to an AOL account the bounce message is: 554 5.2.1 : (CON:B1) which is "The IP address has been blocked due to a spike in unfavorable...

It won't accept my user id and password. Has the url changed for this resource since the migration? Thanks in advance for your help.

This is weird since the control panel is working for a different account.

For some reason one of my domains dropped its MX record and users cannot receive email. The record is the default one in the control panel. I opened a ticket but have not heard from anyone. Can anyone here help? This is somewhat urgent. Thanks in advence.

Hello, I need some guidance with email. Basically, i need to point the MX record of one of my websites to an external email server without loosing any email in the current server hosted at Jodohost. What's the best way of doing this? Should I delete the JodoHost MX record and add the one...

My control panel is showing 1.3GB of used space and it won't change even after I delete 850MB of files. i think it's stuck. Is this normal? As far as I know, I should have only 300MB in used disk space. Any thoughts?

Has anyone had problems with the directory indexes config? It doesn't seem to be working for me when default pages reside in sub-directories. I tried the format directory/index.php but it doesn't work. Any ideas?

Is it possible to set execute permissions to a directory through the control panel? or do I need to open a ticket? Thanks

I'm not sure if there has been a resolution to this issue, but I cannot use smtp to send emails from my store. Something needs to be configured in the PHP.ini file which I have no access to. I opened a ticket that has gone, for most part, unanswered. If there is no fix to this, is there a good...