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  1. K

    Merry Christmas!

    Merry Christmas and Happy New Year !!!!!!!!!!
  2. K

    Problem with PayPal Payment

    Payment has been credited manually to your account. Paypal IPN is not working for your account and as i already informed you that we are working with Psoft to investigate your issue. Psoft was also not able to find the cause of the problem due to time variance involved and unavailability of...
  3. K

    Domain transfer, confusing tech advice

    It means, Domain Name Holder has Approved the Transfer Request and now the transfer is awaiting the Current Registrar to approve the Transfer. Yes, the Current Registrar will confirm the Transfer Order by sending an e-mail to the Registrant and/or the Administrative Contact of the concerned...
  4. K

    Domain transfer, confusing tech advice

    Please be aware that Domain Control Panel is isolated from Hshpere control panel. For managing your domain name, you need to sign up as a Customer/Reseller for Domain Control Panel through http://domain.jodohost.com/anacreon/?&redirectpage=%2F%3F. After place a transfer Order for domain...
  5. K

    Annonymous support feedback..

    Accounts that are exempted for Billing of Anonymous Support Services are :- 1. One Admin Account. 2. Demo Accounts. 3. One Service Account Any query in this regard can be emailed at billing @ jodohost.com (without space)
  6. K

    a general question regarding domain expiration

    Whenever a particular Domain Name is not renewed till the expiry date, it would slip into the Renewal Grace Period (40-60 days). After this period the Domain Name would available for Re-registration by anyone. If the expired registration has gone past the registrar’s grace period, only that...
  7. K

    domain registration problem

    Domain control panel is working fine. Please provide us all requested details in your ticket to trace out the exact problem you are facing.
  8. K

    Domain registration confusion

    Just to update here, Your domain has been registered. I will also suggest you to view some video tutorials that will familiarize you with our domain system at http://domain.jodohost.com/kb/servlet/KBServlet/faq914.html
  9. K

    Domain registration confusion

    Please be aware that before executing your customer and Sub-reseller order you should have Mininum Transaction Amount (your cost of purchasing domain) in your Domain reseller control panel as "Reseller advance". Please First ADD FUND in your domain reseller account to re-execute this order by...
  10. K

    No Receipt Of Payments

    Please write us a mail at billing @jodohost.com (without space) with your account details to check your issue. Also, Please be aware that 2Checkout and CC avenue Payment take atleast 24 hour for manual credit due to time taken by these Payment gateway risk team to manage, analyze and ascertain...
  11. K

    PayPal and paymet posting

    Yes, we are also using Paypal IPN and all paypal payments are posting automatically in account. But 2Checkout payment takes atleast 24 hours for manual credit due to time taken by 2checkout.com for verification of payment.
  12. K

    Reseller pricing in CP

    Q.1) Did I enter the values right if this is the package I am offering to customers? A.1) Disk Space Quota specifies the default web space or FTP quota. This should be set to the same value as the Summary Disk Space quota. You could even allocate more disk space than the summary disk space...
  13. K

    Domain reseller integration with Hosting reseller

    aliweb, just to update here, your issue has been fixed.
  14. K

    Account Paid. Please Re-active ASAP

    alung2003, as being reseller with us, we allowed you more than 25 days to pay after due dates of payment and sent multiple reminder before automatic suspension of your account. We also allow 10 days as grace period to our shared customer to clear their outstanding dues after due date of payment...
  15. K

    Domain reseller integration with Hosting reseller

    Yes, You can select all credit card supported by your payment gateway in this option. I think, you pressed `Replace` Icon instead of `ADD` credit card. There is also a simple option `Select all`(>>) or` Remove all` (<<) to select and remove all credit card supported by 2Checkout. Please PM...
  16. K

    Signup Customer Cant See My Address

    This option is available in your admin account from the Look And Feel -> Misc. Texts menu -> Check Information.
  17. K

    I am not happy

    Your domain has been registered.
  18. K

    Domain name registration in reseller

    Let's say my company's domain is www.abc.com and this is my top-level domain and when a customer comes to my site to resigter a domain, its WHOIS information will show that this domain has been registered via www.abc.com >>Correct. How can I set the top-level domain in domain control...
  19. K

    How to redim commissions earned from Affiliate Program?

    Your Affiliate Commissions has been credited in your hosting account.
  20. K

    ? How To Deactivate Automatic Payment ?

    1. Edit your Billing profile from Credit card to Check as Credit card is a fully automatically payment Gateway. a) Select Billing Profile in the Billing menu. b) On the page you will be taken to, choose `check` in the Edit Billing Profile drop-down box and click the Edit button next to it...
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