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Thanks.

My client is complaining that 173.0.129.101 is being blocked. I checked it here: http://psbl.surriel.com/listing?ip=173.0.129.101

I came to the same conclusion after learning a bit more about the format of the different records. If I keep all of the default DNS for the new host and point the MX record to the old host, it should work. We'll see how it goes. Thanks, Stephen.

This is a non-JodoHost scenario, but maybe someone has some insight on the issue. We are about to move from a .NET website on Windows to a WordPress site using LAMP hosting. We opened a Linux account with a new hosting service and are ready to move the WWW website. The issue is that, due to...

Happy birthday and many more to come!

Ditto to everything that JoeS and Fortress have said. I was on a Live Chat earlier this morning, but quit after the rep stopped communicating for 45 minutes. Still no email coming in even though I sent myself at least a half-dozen messages from accounts not connected with JodoHost. Internal...

I have also updated my support ticket: UXY-80866-453

I'm still not seeing any mail coming in. Not through my email client (Evolution on Ubuntu) or through my Droid, or through webmail.

While I can now log in via the email client, I'm seeing a couple of other issues: There does not seem to be any new email getting to the email servers (at least, none that we are able to see) The first attempt to get into Horde via the control panel fails on a login error, which should never...

I just now was able to download email through my client, so I guess there's progress being made.

Any updates on this? I've had a ticket open for nearly an hour with no updates, and I've been on hold with Live Chat for nearly 40 minutes.

I finally got to work with the Exchange vendor to make certain they have all of the email addresses set up. I then deleted them from the client's control panel and all seems well... ...at least until I try to send them an email from my account, also hosted on JodhHost. I just get an error that...

As I expected. I've told the customer to make certain the Exchange folks have all of the email addresses set up on their side so I can delete them all on my side. Thanks for the confirmation, Stephen.

I had a thought - the "info" forwarding address must also be on the Exchange server, correct? There's no way it can work until the Exchange guys set up the forwarding address. Until that time, since all traffic is coming to me first, if I have an email address set up on my server that will pick...

I have a customer who is moving their email to a third-party Exchange hosting service. I have set up a custom A record that points to the new host IP address, and custom MX records pointing to the new host SMTP servers. The problem is that the customer has a generic email address that simply...

Hello? Anyone there?

When autoresponders were disabled, Yash said an alternate solution would be announced before turning them off. I can't find any information on what that solution is and finally have a customer who is asking for it. What was done?

Same thing here. What's up with Horde?

I just logged in to my client's webmail and it took nearly 3 minutes to get in through Horde. Once I did get in it displayed the following message: This was followed by the login screen inside the frame; even though folders were shown, I was not actually logged in. I'm now trying a second time...

Maybe this thread belongs elsewhere, since email is working well, but Horde apparently stinks lately I personally don't use it, but here is a quote from one of my clients: I think this needs to be looked into with urgency - my client is very unhappy and starting to ask to be moved to another...