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Thanks Stephen. The reason for my question was that I am hosting a web site which my son maintains (it's his personal web site and he is using it to advertise his skills as part of his university education). He has his own FTP sub-account so can publish as he sees fit, without needing access to...

Thanks Akshay!

This probably falls into the category of "I don't know what I am doing", so please be gentle.... I have a Gold shared hosting account. Everything is working great. I can configure and use Webalizer statistics no problem. However if I enable AWStats for a domain, when I attempt to access...

Thanks Stephen. I've been pestering your support guys with multiple (minor) issues over the last couple of weeks and I didn't feel that I wanted to give them yet another one about the SQL Server connectivity, when I have an alternative solution to hand. Changing from my current solution to...

I work with SQL Server as part of my regular job, so that was my initial preference, and was one of the reasons I stuck with Jodohost when I made a commitment with my hosting plans recently. I have been with Jodohost for several years and IMHO you guys do the hosting job far better than many...

I am aware of that. However that is not the real issue. On my development PC I have my web projects defined to use Version Control (Microsoft SourceSafe). Unfortunately SourceSafe automatically picks up any files in the project directory and attempts to add them to version control. Every...

If I have a database or text file which my ASP.NET application needs to access, but what I need to keep away from prying eyes, usually I would create a directory outside of the web site root and programmatically access the file in that location. That didn't seem to work for me, so I have put...

After sending a ticket Jodohost kindly responded with a test script which worked fine. Further investigation of that test script then showed that Jodohost do not appear to be fully supporting System.Net.Mail which I was using. When I switched to System.Web.Mail (which was shown in the...

When I attempt to send email from my contact web page I get the following error message: "Transaction failed. The server response was: Sorry, this message appears to be spam" I'm using a valid email address etc. This is on the andrewmckay.co.uk domain. Andrew

It is shared/reseller hosting. And using the email address for the username is the only way I know of collecting POP3 email - which doesn't seem to work for IMAP. Just had a thought - does IMAP require other ports to be open on my firewall? Andrew

I am unable to logon to IMAP. The problem is more than likely that I am trying to access it incorrectly, so confirmation of whether the process I am using would be helpful. First, POP3 email collection works fine, so I know my user name and password are okay. But when I substitute POP3 for...

Seems a bit odd this one, but maybe someone can help me? I've developed my web site on my own local server before uploading to JodoHost. The web site works fine on my local web server. However I get the following error when I attempt to click the link on the JodoHost site. Go to the...

I just hate it when people give me long and complicated answers :D Thanks, at least I know. Andrew

No answers?

Grateful thanks! I was beginning to think that was the case - you have always responded very quickly when I've logged a request previously, so this seemed a bit odd. No matter now, I have the answer I think I'm looking for. Thank you again :) Andrew

I recently had my accounts transferred to a .NET2 server. As a result one of my domains no longer has its home page set correctly: http://www.bflc.org.uk Should be: http://www.bflc.org.uk/Default.aspx I can't find where in the control panel I set the default home page(s). Could...

I can set up PGP on SquirrelMail as it has the options available to do so on the control panel, however when I attempt to encrypt/sign an email it tells me that I am not connected to the mail server by a secure connection, so I can't use PGP. This isn't a mega-urgent showstopper so if it...

Problem solved - grateful thanks to the online chat arrangement. I have to say that I have experience of several ISP's over several years, and without doubt JodoHost is the best I ever worked with! Andrew

Thanks for the speedy reply. Actually it isn't the same. I have two different logons/passwords for JodoHost, one for my control panel and the other for these forums, both work where they are supposed to - but neither works for logging onto the help desk. I will livechat later to get this...

I am trying to logon to the helpdesk to add a support request. However I have no idea what my password is within the helpdesk! It is clearly different to the passwords for the control panel and these forums. Could someone please get in contact to let me know how I can resolve this problem...