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Thanks! I've been making my support tickets by selecting 'Make a Ticket' in the H-SPHERE control panel. That redirects me to helpdesk.jodohost.com and I make the ticket from there. For some reason, It'll say the ticket was made but it never seems to be received by tech support. I think I will...

I've tried everything I could think of, .pl etensions are enabled. I submitted a ticket but they never go through, I've done this before and it doesn't show up on the 'open tickets' page, even after days. ?(

Thanks sure I will get it now. I must've missed that section :rolleyes:

Hi tanmaya, do I need to do this in an .htaccess file or from within the AWStats configuration? I'm somewhat new to Linux Hosting. :O

Whenever I try to use a script like AWstats or SendMail I get a 404 page not found error, but when I look in FTP the files are clearly there. Does it take a while to start working, or do I need to install manually or what?

Ordered no more than 5 minutes ago, so far so good. Nice job. :] I chose you guys because it was a cut and above the better host. I checked WHT for suggestions for a while and JodoHost came up a lot. I initially planned to spend no more than under $10/month but once I saw the quality here I'm...