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  1. thingwarbler

    Wordpress/CMS and File Permissions

    Dear Jodohost'ers: this problem is still unresolved. I'm trying to dig out from under a pharma hack on a site, and it's pretty much impossible because the permissions are not being reset on the server. Once a file/folder is owned by httpd it seems to stay that way, effectively locking out the...
  2. thingwarbler

    Files ownership on Linux servers issue

    Just following up on this thread: I've had this issue drive me crazy on a bunch of joomla sites where everything uploaded has suddenly become owned by httpd and subsequently completely off-limits to the account owner. The first trouble ticket I sent in on this was given the response that there...
  3. thingwarbler

    web9 "max number of clients (100) already connected"

    Never seen this before -- trying to FTP to a client site on web9 cluster2, and I keep getting an error message from my FTP client that says " Sorry, the maximum number of allowed clients (100) are already connected." Now, either there's something really screwed up somewhere, or this is the...
  4. thingwarbler

    173.0.137.147 blacklisted

    And now the server is listed with Backscatterer.org. Can we get this fixed? It's driving my clients crazy.
  5. thingwarbler

    Special characters corrupted

    Stephen, can you pls share your findings/thoughts -- i've got a client on a CF server that has seen the same issue, although this is data in a MySQL table that has suddenly started throwing those high-ascii characters out of whack. I've checked collation and charset on the db, and nothing...
  6. thingwarbler

    CF2 status?

    Then my RIGHT NOW very livid customer must be on a different CF2 than you, because their site is largely unresponsive -- 30+ second partial load times, time-outs the rest of the time. :(
  7. thingwarbler

    CF2 status?

    Stephen, Thx -- I know you wouldn't leave the issue dangling. But it's clearly still there -- up and down like a yoyo goes performance on the server. This AM not responding or timing out, then fast as lightning for a bit, now back to a crawl -- 30+ seconds for a page to load, even partially...
  8. thingwarbler

    CF2 status?

    Clients are waking up and finding sites on CF2 not responding at all. I see Stephen's thread from last night w/ updates on attempted fixes, but there's nothing on there sinte 10:58PM and apparently the server has been largely unresponsive since then. Any news and a firm deadline for a...
  9. thingwarbler

    Web8 FTP issues

    I take that to mean "not aware of FTP issues". Okay, then the plot thickens even further. If you're only looking at a webshell issue how do I go about troubleshooting the fact that scripts on a site on the server are entirely unable to upload files to any folder on the site, even though...
  10. thingwarbler

    Web8 FTP issues

    After trying a ticket and some live chat, I'm still nowhere near a solution to this issue: on web8 I have a client site sitting w/ some odd FTP issues -- I can reach the account via an FTP client, but the hsphere file manager is all wonky and insists on asking for a username/password but won't...
  11. thingwarbler

    Downgrade domain to stopgap?

    thx, stephen. so the only way to move a domain from one account to another really is deleting it completely from account #1 and then (and only then -- after it's gone) set it up on account #2? just seems really awkward, particularly in situations where it's a) imperative to avoid downtime, and...
  12. thingwarbler

    Downgrade domain to stopgap?

    is it possible to take an existing domain and "reduce" it to a stopgap domain, essentially deleting the zone file + mail etc. and be left w/ the domain alias and the folder+data that was there before?
  13. thingwarbler

    main domain/subdomains split across servers?

    I've got a client with a domain and several distinct sub-domains that each require different packages to work optimally. I can't figure out how i'd set that up in hsphere, since the subdomains need to be established under the zone file of the main domain and there can be only one zone file...
  14. thingwarbler

    Changing plan without deleting account?

    So... you're saying there's really only the messy way left: take a backup, kill the existing account/zone during "quiet time" and then set up the new account, push the content from the backup and hope that things resolve gracefully across the intertubes to pick up the account's new home...
  15. thingwarbler

    win9/win10 hosting CF?

    I'm trying to create an account for a client using a plan that's supposed to provide CF -- but first the account was assigned to win9.g********.com, which isn't listed as a CF server, and a second attempt put it on win10. Do both those servers have a 'secret' CF capability that's not obvious to...
  16. thingwarbler

    Changing plan without deleting account?

    stephen, so, ignoring the issue of mail for now, what's the procedure to move an active account from a linux to a windows server? there's a bit of a catch-22 here: i can't create a new account for the domain in question, because hsphere tells me the domain already exists. and i don't really...
  17. thingwarbler

    Changing plan without deleting account?

    I've got a client who needs to change their plan to a CF account. The problem is, the account is already set up w/ mail, and I'd to avoid having to recreate all their emails under the new account -- the change really only affects their web hosting services, not mail. Is it possible to somehow...
  18. thingwarbler

    memory caps per domain on linux semi-dedicated plans?

    I'm looking to switch to one of your linux semi-dedicated plans and trying to figure out what my limits are with regards to memory. One of the domains I would be moving is a drupal site that requires memory_limit set to 128Mb to behave nicely; that's pretty substantial, but it's not clear to me...
  19. thingwarbler

    finding web1 on jodopulse?

    I've always had misgivings about web1.g********.com -- on the other hand, it never gets listed w/ real outtage reports in the forum -- it just seems to bounce along like a lethargic yoyo. After spending a few minutes just now watching a few sites time out on that box, I've realized that it's...
  20. thingwarbler

    mail2 issues causing this?

    A client is complaining. They are seeing this: The recipient address is legitimate. Can I tell them this was caused by hardware issues and has been resolved, or...?
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