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at the moment i'm unable to change my name server ip's as i'm getting 'Error: IP address xx.xx.xx.xx is already taken by reversexx.xx.xx.xx.acceleratebiz.com..' I've submitted a support req to my registrar, at the moment my name server are pointing to the old ip's and are working, I don't...

Does anyone know how to set up tech support users? I have the tech support admin and tech support plans set up and I want to create a number of technicians so I can assign tickets to them. At the moment the admin account grabs them all. For the life of me I can't work out how to do it. cheers

Admin, please delete this post, i was being a muppet :)

Hi, If one of my clients pays up front for a yearly account and they go over their monthly transfer or HD space amount how is that billed? ie does the client have a credit amount (the annual payment) and any extra bandwidth or hd space is taken from that amount or is it billed seperatly on...

Hi, What options are there for a reseller once they have outgrown the platinum package? As your pricing is linear would you charge for another Valuehost package on top? Thanks

Lo all, has anyone got any idea how to create the lighting effect on jodohosts reseller image on their homepage? The blue server has light trails tracing around the edges. I've seen this effect used on a few sites and in different styles, i don't know if it it's created in flash or swish...

Hi, We are a reseller who are going to change hosts very soon, I'm currently running a trial account with jodo with a view to purchasing a silver reseller account. I'll be posting a few questions over the next few days as I continue testing. At the moment we offer hosting using a subdomain...