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Thanks, Stephen. I appreciate it. I'll give that a try.

So, in your opinion there's no way to prevent Bind DNS from either spamming my event logs with denied DNS queries for invalid domain names, OR banning the IP addresses of the spam/harvester bots making the invalid DNS queries at least a thousand times a day?

One more thing, I noticed in the past few minutes some different event log entries for denied DNS queries. One looked like a completely gibberish domain name, and two others, ipplus360.com and dnsscan.shadowserver.org. Is that you guys testing it?

Hey Stephen, so I went through all the DNS zone tables in Plesk control panel for every domain on the server (didn't take too long as I only have 5 domains active at the moment). Is that what you meant by advanced view? I didn't see the deleted domain anywhere. It also wasn't anywhere on the DNS...

Hmmm, ok. Thanks for shedding some light on this Stephen. The deleted domain is indeed no longer in the zone file. And the domain no longer exists. It expired and has never been renewed (it was deleted from Plesk over 2 years ago). I don't know if it matters, but it was actually a secondary...

I just had a peek in my Event Viewer and saw 50,000 events for denied DNS queries related to domain name I deleted from Plesk's control panel ages ago. Here's an example of what it looks like: client xx.xx.xx.xx#22863 (deleteddomain.com): query (cache) 'deleteddomain.com/A/IN' denied the...

It is.. thanks so much, Stephen! :)

Ok, thanks Stephen.

Seriously, what do I need to do to get you guys to respond to this request?

Hello, can you please remove Invoice #8562 from my billing account overview? It's not a real invoice. It's just a generated invoice from when I accidentally added funds using your badly designed user interface. It clutters up my billing area every time I go in to pay my actual VPS invoices...

Thanks Stephen! I appreciate it. I'll keep a close eye on it and let you know.

Thanks for the response Zardiw. Glad to hear you got your server problems fixed! Hey @Stephen, I had a ticket opened up earlier this week, but I closed it since my VPS seems to be running normally again (at least for the last two days). As I had said in the ticket, it was really strange because...

Zardiw, what kind of issues are you having? I myself have been having issues with my VPS for the past few days. Maybe there's something related going on. My issue is my VPS has suddenly started acting very sluggish and unresponsive at times (either accessing my sites or logged into Windows...

In that case, it should be made more sane by not generating an unpaid invoice after adding funds (an "unpaid invoice" for added funds doesn't make any sense) and even if it does, that invoice shouldn't be considered "overdue" by the system. Also the fact that the system turns "funds added" into...

I'd like to be able to pay my VPS account for January this week, but my main concern is that I want to make sure that I'm actually paying the correct invoice. I want the payment I make to be applied to the genuine invoice for January's service, and not one of these other bogus non-descrip...

Hey Stephen, no actually I am referring to the new billing portal.

I'm having a very similar issue with your billing system, and it's happened two months in a row now. When I went to pay my VPS account for December, there was another invoice listed as unpaid on my account that wasn't there two days prior. It doesn't say what it is for. And I received a notice...

Thanks for the tip, Stephen. And I know you guys work hard over there. I appreciate it. I just didn't know where else to turn to get help. You guys are usually excellent at support response times, so I thought maybe it was just a perfect storm today because all three support methods seemed to be...

My VPS has been down all day (since 6AM this morning). I opened a support ticket over 4 hours ago and usually the response time is under an hour, but today I got no response. I have a client that's upset their site is down, so I tried to do a live chat. The the first rep came on, I told him the...

Thanks Stephen. The last thing I want to do right now is build a new VPS server from scratch. Not looking forward to it at all to be perfectly honest.