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    cluster2desk.jodohost.com unavailable

    Hello, I'm unable to access cluster 2 helpdesk from my Boston office. Does anyone else is experiencing the same issue? Below is the traceroute from my machine. C:\Windows\system32>tracert cluster2desk.jodohost.com Tracing route to cluster2desk.jodohost.com [204.10.105.240] over a...
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    Cluster 2 control panel server time not coorect

    Hello, All Authorize.Net payment transactions for our clients failed today with Authorize.Net error message: Response Reason Text: This transaction cannot be accepted. According to Authorize.Net : Error 97s occur when we receive an invalid timestamp from your Web server. Your Web...
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    Email Connection issues with mail4 Cluster2

    Hello, We have several clients reporting intermediate email connection issues with connection timeouts. Failure sending mail.; Unable to connect to the remote server All clients experiencing the issue are located in different states, so the issue is not ISP specific. Does anyone...
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    Performance issues in win4 cluster2

    Here are the latest response times as reported from PingDom monitoring. This is the actual HTTP response from the server (not ping responses). As you can see most of the requests are timing out. 12/24/2008 12:13:16AM Timeout (> 30s) Vasteras, Sweden 12/24/2008 12:12:38AM Timeout (> 30s)...
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    Performance issues in win4 cluster2

    Hello, We have been experiencing serious performance issues with all our sites running on win4 since last Friday (Dec/19th). I have submitted tickets ZNM-32725-740, FJT-53366-858 (with several updates), but the issue has not been resolved. Anyone else experiencing performance issues...
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