cluster2desk.jodohost.com unavailable

Hello,

I'm unable to access cluster 2 helpdesk from my Boston office.
Does anyone else is experiencing the same issue? Below is the
traceroute from my machine.

C:\Windows\system32>tracert cluster2desk.jodohost.com

Tracing route to cluster2desk.jodohost.com [204.10.105.240]
over a maximum of 30 hops:

1 8 ms 10 ms 3 ms 64.119.141.145
2 12 ms 7 ms 9 ms 64.119.134.73
3 6 ms 8 ms 7 ms gi0-1.na31.b000502-0.bos01.atlas.cogentco.com [38.104.186.81]
4 15 ms 12 ms 7 ms gi1-3.3584.mag02.bos01.atlas.cogentco.com [38.20.55.77]
5 12 ms 19 ms 11 ms te0-3-0-7.ccr21.bos01.atlas.cogentco.com [154.54.43.69]
6 14 ms 19 ms 10 ms te0-0-0-3.mpd22.jfk02.atlas.cogentco.com [154.54.5.250]
7 25 ms 28 ms 21 ms te0-1-0-4.mpd22.dca01.atlas.cogentco.com [154.54.3.233]
8 49 ms 49 ms 51 ms te0-3-0-7.mpd22.atl01.atlas.cogentco.com [154.54.27.98]
9 46 ms 42 ms 55 ms te4-1.ccr02.mia01.atlas.cogentco.com [154.54.30.30]
10 44 ms 50 ms 52 ms te4-7.ccr02.mia03.atlas.cogentco.com [154.54.25.14]
11 55 ms 42 ms 54 ms te4-2.mag01.mia03.atlas.cogentco.com [154.54.47.66]
12 46 ms 49 ms 49 ms Webhostingdotnet.demarc.cogentco.com [38.112.7.230]
13 41 ms 55 ms 48 ms 64.71.225.26
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
 
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