554 sorry, your envelope sender is in my badmailfrom list (#5.7.1)

Customer Support Email Support
1

The error I am getting is:
554 sorry, your envelope sender is in my badmailfrom list (#5.7.1)

My ticket was #50712 sent Mon 2/7/2005 4:38 PM

I send out about 280 email to an elite group of specialist. Can I
get this unblocked and the spam that’s still coming in blocked?

Thanks Dan

2

That means your domain has been blocked by this server

Open a ticket and we’ll look into it

3

Thanks Yash,

  I sent in the JodoHost Mass-Mailing Permission Form and

got back “We have added your domain to ignore list” What does that mean? Dan

4

That means you can now mass-mail and will no longer receive that error

5

is this for sending only or receiving also ?

thanks

6

Hello,

This is for sending mail. there is no any restriction for incoming mail.

7

I’m having the same issue… except I should be on the list and never had a problem up until 2 weeks ago. I put in a ticket yesterday and today and even though it accepts it, I don’t see the ticket in either open or closed ticket status.

I’d like all of my domains opened to this. I filled the form out quite a while ago and it was accepted. The problem just started. Any ideas?

Justin

8

You will need to provide us the list of domains you want to be allowed to mass-mail. Even if we have the form already, we cant update our whitelist with addition of any domain in any of your accounts automatically, as it has to be done all manually.