Alert: win6 seems to be unreachable

Hi

Could you please check this?

Thanks

I agree… site does not exist o.O horrible

Oh no. Not again. I’ve got a hard time trusting win6 lately. :frowning:

hold on please. Just a minor problem with IIS after a maintenance routine

We’ll be up any min

Issue resolved.
We’re investigating why this happened

For the record, Win6 was down for about 6 minutes.

6 minutes :slight_smile: damn, we’re vigilant :smiley:

[QUOTE=Yash]
Issue resolved.
We’re investigating why this happened

For the record, Win6 was down for about 6 minutes.
[/QUOTE]

Yash

I frankly do not know how much time, but I knew about this outage because of an alert from one of my customers and then, when I reviewed this forums there was not any notice

Anyway, 6 minutes is not too much, my only complaint is that I’d rather be notified by JodoHost

Thanks

P.S. By the way, I have not experimented practically any problem since the nightmare of win5, so I am sorry if I did not congratulate you for that :slight_smile:

We have a monitoring software in place. We get alerted in 15 seconds about a downtime

About 60 seconds later, we already have a few tickets complaining about it :slight_smile:
So yes, customers keep a good vigil

BTW if it means anything to you.. I logged in my CP during outage and my account was reported over-quota by ‘unknown bytes of unknown limit’ or sth like that.. so may be outta space?

Weird

I received this answer from support.

[QUOTE=resellersupport]

A: Hi,
Win6 is working fine. Can you tell us the name of the sites whcih are not working.

Best Regards

[/QUOTE]

Just a suggestion: improve internal communication inside the support team

Thanks

The guy who answered your ticket (Rinkesh) just came on shift and I was about to inform him

[QUOTE=carpe-diem]
BTW if it means anything to you.. I logged in my CP during outage and my account was reported over-quota by ‘unknown bytes of unknown limit’ or sth like that.. so may be outta space?
[/QUOTE]

That happened because the CP couldn’t communicate with Win6