ASP Site Down

Customer Support Customer Only Discussion
1

I have a website that has been down since 11am this morning. It’s been almost 3 hours since the last help desk response to my ticket.

Can you please look into it? I believe the application pool is hung as this has happened in the past. The ticket number is BLO-56431-572

2

We have already replied your ticket. We have enabled parent path and reassign .asp extension for your domain. It should work fine from now onwards.