Backing up sites and DBs

Web hosting Issues and Advice H-Sphere Reseller Hosting
1

I have a reseller account.

My main site is on win5 and is about 500MB in size. Much of it is content uploaded by my members. I only have an ISDN internet connection, so downloading the files to make a local backup copy is not an option.

Could I create a new spare account (that will be created on the latest server (probably win8 )) so that I could backup my win5 files?

Is there a way of copying the files, or could I Open a support ticket and ask them to copy them for me?

Any suggestions very welcome.

2

hi,

we keep previous two days backups for all data on dedicated backup server, so your files are totally safe.

thanx

3

Somehow, I wish you hadn’t made that claim ?(
I would feel happer knowing that my data was on at least two servers. Could you tell me if that would be possible - and if I could do this myself on a regular basis?

Nathan