How long are the website and SQL Server backups maintained, ie how many days worth of backups do you keep if a customer needed to go back a couple days?
Also when and how often are the webservers and SQL Server backed up?
We keep the 3 backup images of all servers. One would be about 24 hours old, the 2nd about 2 to 3 days old and the 3rd would be 4 to 5 days old. For the mssql servers, we keep a local copy also that is upto 15 days old.
So while we keep multiple copies of our backup files, they are rotated off pretty quickly..
For all pratical purposes, if you want your files/db to be restored from backup, you must request it within 72 hours of the original server files getting corrupted. Beyond that and you risk having the corrupted files becoming a part of our backup images
Ok great thanks, so we could go back 2 days if needed.
Also, while I know a number of customers depend on us for their backup needs, I do strongly recommend that customers take their own backups.. if not daily at least once in a week or once in a month. Our backup procedures are quite solid, but there can always be a .001% chance that something could go wrong
Is there anyway we could possibly get the SQL backups copied to our own folder on a regular basis?
You’ll need to put in a ticket to move the SQL backup file to your home directory. You could do that once in a week.
But you can always generate a SQL dump
When we do our own backups for regular client files, what is the easiest way to do it. Is doing one account at a time with FTP the hard way or is there a easier way when there are many accounts.
Thanks WebD.
SOrry if i dont make sense going on 18hrs working. :ranger:
I have used the “archive” feature of webshell before, works well for sites under 20MB-30MB, seems that over that it doesn’t work well.
probably just eaiser using ftp i guess.
Its the SQL Server that I am mostly intesrested in as that is where the changing data resides. THe other files are mostly static.
Is there anyway that you could possible setup so we have read access to the backup folder for each of our SQL Server backups?
We can only do that on the Semi Dedicated servers.