Billing Report & Upgrading

Customer Support Billing Support
1

Hi, I have the basic reseller package lite and have a couple of questions on this.

  1. Where can I see the full list of charges I’ve paid on this package and the current status?

  2. If I need to upgrade in terms of space, additional CPs or suchlike, does this happen automatically or do I have to do this myself and, if so, how?

Thanks.

2

  1. In the first panel you login to, go to the Billing Menu, look at Reseller Price and Online Price, this will give overviews of included and used.

  2. No it doesn’t auto upgrade, in your control panel where it says the plan name it has an icon beside it, click on this and perform your upgrade as needed to a higher(or lower) plan.

3

Thanks!