When I try to go to my reseller CP, I get a “This page cannot be displayed” message.
I tried doing the dns/flush thing that Yash mentioned in other threads, but it doesn’t work - gives an alert box saying:
“Cannot find the file ‘dns’ (or one of its components). Make sure the path and filename are correct and that all required libraries are available.”
Hi
Submit a ticket and we’ll take a look at it.
[QUOTE=Good Oyster]
When I try to go to my reseller CP, I get a “This page cannot be displayed” message.
I tried doing the dns/flush thing that Yash mentioned in other threads, but it doesn’t work - gives an alert box saying:
“Cannot find the file ‘dns’ (or one of its components). Make sure the path and filename are correct and that all required libraries are available.”
[/QUOTE]
The correct command for Windows XP is:
ipconfig /flushdns
Devorum - I had tried ipconfig /flushdns just in case Yash’s syntax was wrong, but it had no effect. I’m using Win2K, by the way. About 2 hours after I posted here it started working again on its own. So whatever the hangup was, it resolved itself.
Yash, how can I submit a ticket when I can’t get into the control panel? Sending a ticket via email is like spitting in the ocean - you know it went in, but you never notice any effect. But it was just my reseller account that I couldn’t access. I also have a shared account directly through Jodohost for another business, and I could get into that CP with no problem. I could also get into the CP for accounts under my reseller business. It was only the reseller admin CP I could not access, the one where you create hosting plans, etc.
Anyway, it’s working now and I have no idea what the issue was. Hopefully it will not happen again.
It was most likely due to slave DNS caching at your ISP during the DNS rebuild yesterday