Cannot send email TO any address outside my domain

Customer Support Email Support
1

I WOULD fill out a ticket on this issue if Cerberus would recognize me… regardless of how many times I enter my HSphere login/password, Cerberus simply tells me that I am not logged in. Anyway …

I have a problem with sending email to any address not within my domain (phillabuster . org)

I have a forum set up on the domain and ‘activation’ emails sent to any address NOT on my domain(ie: [email protected]) are ever received.

By a similar token, I can use Outlook to receive mail sent TO [email protected], but cannot send email to an address NOT on the phillabuster domain.
For example: phill @ phillabuster .org CAN send mail to patt i@ phillabuster .org and it works fine, but [email protected] CANNOT send mail to [email protected].
The aforementioned ‘forum’ will be able to send it’s activation email to phill@ phillabuster. org but CANNOT send mail to phill. terry @att.net.

Any help you can offer would be great .. this is driving me crazy.

Thanks,

Phill

2

Do you have SMTP authentication enabled?

3

Not to my knowledge … … although “SPF” was enabled (musta been a default thing, as I don’t recall enabling it). I disabled it and noticed no difference.

4

Please enable it.

5

Id that the “SPF” thing? If so, it was .. if not, how do I enable it?

6

See if this helps:
http://www.psoft.net/HSdocumentation/user/outlook.html#auth

7

I did this .. it made no difference. IF this had somehow worked, how would the forum have been effected (since it can’t send mil outside my own domain, also)?

8

What is the error you see in Outlook when you try to send this mail?

You are suppose to use SMTP authentication to have consistent mailing when using ‘mail.your-domain.com’ as SMTP server.

9

..ok .. thanks …

I get no error … Outlook sends the mail … it just ‘disappears’ from there …

I’m sending it FROM: [email protected] TO: [email protected] .. it never gets to the att.net account. I have attempted sending mail to other accounts, as well … same results(mail never arrives). If I send the mail to
an account @phillabuster.org, it gets sent to the recipient’s account.