Can't access control panel

Customer Support H-Sphere Shared Hosting
1

Can’t get at it here, or from the main page of the site.
http://cp.jodohost.com:8080/psoft/servlet/psoft.hsphere.CP

Main Page
http://d470932.jd35.jodohost.com

2

Control panel has been down all night and no mention of the problem here! What’s going on?

3

control panel is was only down for 15 minutes
It’s up and running right as of now.

You can verify this from http://www.amegaproxy.com

what do you get when you ping cp.jodohost.com

4

There was an IP change for the control panel. So this may be due to ISP caching issues for some customers

5

[QUOTE=Yash]
control panel is was only down for 15 minutes
It’s up and running right as of now.

You can verify this from http://www.amegaproxy.com

what do you get when you ping cp.jodohost.com
[/QUOTE]

69.61.29.18

6

what error are u getting?

7

[QUOTE=Yash]
what error are u getting?
[/QUOTE]

The full link http://cp.jodohost.com:8080/psoft/servlet/psoft.hsphere.CP is working fine now. I did a ping on cp.jodohost.com as you mentioned in your other message and reported that IP address. That link doesn’t work. But the full/long link works now.

Next time you’re going to do an IP address change that could render the control panel unreachable for up to 24 hours you should post a way to get to the control panel via the new IP address that we can use for that 24 hour period.

Thanks Yash!