In the domainsgofast dashboard, under the ‘Domain’ tab, I can change the value of the name servers.
But, under the ‘DNS’ tab, and choosing the subcategory ‘NS records’, I cannot change the values. They are locked (there’s a lock symbol next to the name servers).
When I do a whois on my domain name, I am getting nameservers I don’t want to use:
Please open a support ticket with mention domain name and your domain account login details. So we can check and update you back on ticket as soon as possible.
I am registered with domainsgofast, I do not have a web server plan with jodohost (I used to). The Cerberus Helpdesk asks me to login with my HSphere username and password. I have forgotten this and I can’t find the link to resend my password.
I’ve tried logging in with my credentials for this forum, my credentials for domainsgofast and what I thought were my credentials for HSphere but I’m refused entry.