Can't log in to website admin and email is also down

Hi

I can’t raise this as a support ticket as I can’t log in to my control panel (which is problem a), the second problem is that the email server isn’t responding either so I can’t check emails which is quite key for me.

I have checked the server status using the option under the support menu but the only message that comes up is something about a DDoS attack that took place in December (you should update/remove that message as it’s obviously old).

I’ve only been a customer for a day so this isn’t really a promising start to be honest.

Can you please look into this and get back to me asap?

My account if is 319380

Thanks
Martin

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