Can't Login to any control panel... hangs

Customer Support H-Sphere Reseller Hosting
1

I’ve been trying to login to my Service Account, Reseller Account, and the Reseller Helpdesk for about 30 minutes without success. The login page loads, I type in my credentials and then it just hangs without completing the login.

I would have sent a ticket instead of starting a new thread if I could have. :wink:

Is this a connection problem or is something causing the servers to hang?

Thanks!

2

We are doing full backup of CP. It will be over in next 30 minutes.

3

[QUOTE=Atul]
We are doing full backup of CP. It will be over in next 30 minutes.
[/QUOTE]

Oh.

And now I can get in. Thanks for the reply!

Is this backup a daily thing that takes about 30 to 60 minutes to run?

4

Weekly backup (full) takes this much time, not daily backups.

5

[QUOTE=Nidhi]
Weekly backup (full) takes this much time, not daily backups.
[/QUOTE]

Thanks for the info! :slight_smile: