I can’t see my tickets on the helpdesk, only 2 old ones, not even the ones I opened yesterday are showing…
Same here.. the last ticket that shows is from the 6th of June I believe.
There is an issue with the helpdesk software where closed or resolved tickets do not show after a particular date.
We are working to correct this with Cerberus. In the meantime, the system sends you all ticket responses via email
It doesn’t show open tickets either :rolleyes: