CDO transport error, email page stopped working

Community TechTalk
1

Hi,

I tried to ask the helpdesk yesterday but they are not getting back to me and I don’t know where to go. Yesterday my trusted CDO email page stopped working and I’m getting a transport error.

[SIZE=2][FONT=Arial]CDO.Message.1[/FONT][/SIZE] [SIZE=2][FONT=Arial]error ‘80040213’[/FONT][/SIZE]
[SIZE=2][FONT=Arial]The transport failed to connect to the server. [/FONT][/SIZE]
[SIZE=2][FONT=Arial]/alsudgf7JHG/ReminderMailer.asp[/FONT][/SIZE][SIZE=2][FONT=Arial], line 52[/FONT][/SIZE]
[SIZE=2][FONT=Arial]----------[/FONT][/SIZE]

It’s a very standard CDO mailer file, nothing has changed and all of a sudden this… any ideas?

Cheers,
Christel[SIZE=2][FONT=Arial][/FONT][/SIZE]

2

Can you please let me know the ticket ID so that we can check it.

3

I think when I attach the file the ticket is not generated. I just send you two new tickets, one with the file attached and one without but with the code pasted… I only received 1 confirmation email and if my idea is correct, that confirmation should be from the ticket without the file.

4

I have replied your ticket and now it should work fine. I found some communication failure between mail server and web server but this issue has been resolved now.