If I update an existing ticket, I get the message that the message has been sent however, if I go back to the same ticket it remains the same (no update).
I am unable to create new tickets. It says message has been sent yet does not show up in Ticket History.?(
We will soon be going to Cerberus 3.1, the current version have too many bugs and cerberus support team is also not very helpful if you arent running a recent version.