How to claim your SLA uptime garantee for your server down by DDos Attack? ?(
Send an email to [email protected]
But please note that the DDOS attack lasted for 1.5 hours with 90% packet loss and was reduced to 50% packet loss which lasted for 1 hour. So the total thing lasted for under 2.5 hours
99.5% uptime allows 180 minutes of downtime per month.